Our broad management experience includes….
Team leadership in different roles, locations, cultures, and industries. Customer service management – from help desk to field based work force organisation. Strategy planning – from creating a vision through to specific action plans. Finance – capital and operating expenditure, revenue planning, target and performance management. Sales activities – tech support, proposals, presentations and negotiations, exhibitions and shows. Projects and programme management – business change, technical deployments and customer. Business change – process design, sectorisation, integration, right sizing and redeployment. Customer hospitality events – planning through to delivery.
And specifically in the marine industry….
Marina management – customer liaison, berth utilisation, service and supplier management. Infrastructure projects – top quality wifi services, electricity distribution, CCTV implementation. Major cost analyses – eg In depth measurement of electricity consumption and losses. Regulatory compliance – fuel sales and taxation; fresh water distribution management.